We contacted walking sticks on line, initially by a telephone call and followed it up with an e mail on 31 May because the quality of the stick is poor and has collapsed once due to the poor construction. Thankfully when being used as a stick not a seat. We were told on the phone that either a replacement stick of the same make or an alternative would be sent however we have heard nothing. They haven't even had the courtesy to reply to my e mail.
I have recently bought an extra long adjustable walking stick with anatomical handle and a wrist strap and am absolutely delighted with the quality and finish of both items. I had been told that my previous stick was the correct length for me but was not convinced and my new one helps me to walk in a much more upright manner.
One point - I bought the folding handbag stick which is proving very useful, although you do need a pretty big bag. It would be helpful to be able to buy a cover for the folded up stick, something like the covers you can get for a kindle. Any thoughts on this?
The order went according to plan from beginnng to delivery.
This was my first ever purchase of a walking stick. As I am going on holiday shortly I thought that some help would be useful. I found this site through google and had no idea what I was looking for. There was so much advice and guidance that I felt quite confident in my choice. Payment was very easy and order confirmation was quick. I was amazed at the speed of delivery and found the whole experience very satisfactory.
My wifes new walking stick arrived within 2 days. it is a complete match to her right hand stick which we port the a couple of years ago. I have previously recommended your company to a certain people and will continue to do so as we are very pleased with your service and products thank you very much.
I recently bought a walking stick from Walkingsticksonline and have to say the whole experience was fantastic.Brilliant produces and as for service 5star no problem.Even the delivery of my cane was fast ,2days and the delivery said it would be there at 8-50 to 9-50 and it was on doorstep at 8-55.
In summing up can't recommend this company enough.
Green hiking pole arrived really promptly and was exactly what was needed as a pair to the one my elderly father already had to help him balance better when walking. He was impressed with the instructions on best way to adjust height etc.
The service and delivery were great. The process was easy from start to finish. Unfortunately the product is rubbish. The walking stick was marked on the second day, and now looks like it has been used for years. Will be needing a new one soon, but it won't be from here. My last one lasted years.
I ordered a plaited leather wrist strap for my walking stick, but received a cheap cord version instead. I decided to keep it, to avoid the hassle and expense of returning it, but shall not be ordering from this company again.
My husband fell and broke his precious 50 year old blackthorn which he had since serving with an Irish Regiment. He was devastated. So as it is his birthday today, I decided to buy him a new blackthorn with which he is absolutely delighted. He is a very happy man!
Walkingsticksonline source good quality items and my walking stick is no exception. My order was processed quickly and I received delivery very rapidly.
It's nice to find a walking stick that does the job it's supposed to but which also looks good, more like a stylish accessory than a disability aid. It's very light and the handle is very comfortable to hold, and hooks conveniently over things when needed. The rubber ferrule is a bit small, but I ordered a spare one which is bigger. Very happy with it! It was promptly delivered by courier with no problems.
Easy ordering process, once discounts checked and free delivery agreed, excellent value.
Sticks delivered quicker than expected and carefully packed.
Only niggle is the delicate finish of the product "Mahogany Crutch Handled Walking stick" which marks easily when dropped - perhaps this is because the very fine finish was new & perhaps not fully cured - otherwise excellent
When my hiking stick arrived I couldn't believe it was even better than the picture in the advert. The quality of the materials and the finish is well beyond my expectations. It will be a welcome walking partner for many years to come.
The stick's I have purchased to add to my collection have now got me hooked on collecting, I am very pleased with my purchases both in style and price.
I will in the near future be making other purchases to increase my collection now that I know where I can obtain them.
Service and delivery cannot be faulted ,many thanks.
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We promise to exchange or refund in full (including the P+P) your walking stick purchase if you are unhappy with it. We have been trading online since 2005 and we are pleased to able to provide fast and inexpensive delivery and sound advice.