I was looking for a dog food which our current supplier could no longer supply. The lady I spoke to was extremely helpful and was able to supply 75% of my order immediately Looking forward to ordering again!!".
After a week I e-mailed viovet to say that item had not been received yet and was told that it could take Royal Mail 7-10 days to delver. Two weeks later still not received. Viovet did not chase up first time which I think they should have done to ensure it had not been lost so that it would have speeded up the process of myself getting the goods that I had ordered and paid for. Now another item has had to be sent and I am now having to wait even longer for my purchase. Will I receive
This one and how much longer will I have to wait?
The ordering process was simple - I needed to add to my order I could not see have to do this on-line but a quick call sorted that out and saved me postage costs as my order was over £29. My order for wormers and vettrap was delivered on-time and the price were the best I could find on the web. Will definitely use them again
Excellent service, would definitely use again
just good all round
proves to be very hard, which I find silly, as they will give an account to a dog walker ???
I was very pleased with the quality of the service. I was notified about the delivery time a day before and it was delivered within the specified time slot. I will use the company again to buy the food for our cat. And the price was the lowest I managed to find on the Internet.
The price and service were all good. So much more convenient than booking this specialist diet through my vet (and costs less).
I have one small suggestion that you might consider joining the number of online suppliers supporting charity fund raising via a site such as "easyfundraising,co.uk". I am recently enrolled there to support my son's charity cause, which means that, although your price and service were great I could still be swayed to use an alternative supplier for a future order if their site offers a charitable bonus.
Goods arrived promptly and best price on the net, though I would have liked a discount off the first order as an incentive to buy again.However, I have since reordered and hope to get a code to use next time. Pleasant staff. Overall experience as a first time customer, very good. Speed of delivery is what I wanted with value for money.
My little furry girl has been has had some problems for a while. I have been able to purchase all the meds and prescription foods we need at a great price and speedily via VioVet. I really couldn't recommend them enough.
Impressed with Courier Notifications, would recommend
I recently purchased a leather dog collar on line.The whole process was trouble free and the article was an excellent price.When I received my order confirmation email, I realised that I had input an incorrect line on my address. I telephoned the company and the matter was dealt with by a very efficient and pleasant young lady. The delivery was as stated and the collar is very good quality. I will most certainly use this company again and have already recommended it to friends and family.
I can't comment on how effective these minerals are, as I have only just started using them. However I wrote a query about how they might clash with something else I am using, and had a very full, detailed and interesting response from the Viovet vet. It made me feel very reassured and positive about the product and the company.
Ordered Dorpram V, a product for whelping, which has to be kept in the fridge, it arrived within 48 hours, well packed with an ice pack inside which was still frozen.
Well done VioVet, excellent service.
brilliant and saved £12
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