Rebtel reviews

super

trastpilots

very bad service

There service is very bad. When you call, most of the time message appear call failed. This is too much. The call amount deducts.

Always connects clearly first time.

Clear voice calls, good value for money.

like the quick phone number for convenience

I've been using Rebtel for about 2 years now and I love the fact that I can have a domestic number generated and stored on my phone for me to call my parents who live overseas. In this time and age, who would remember any phone numbers anyways?

One feature I regret that Rebtel hasn't offered to me but my German colleague enjoys is that she can generate a domestic phone number for her mom in Germany to call her back on her. I hope this feature can soon be offered to other parts of the world. Thanks.

Clear, Trouble-free Service

Have been using Rebtel for quite a while now. The service is really great with competitive rates when compared with other service providers. The call quality is also good. Only concern is that - though the website says we can use it in Australia, the Australian bank does charge us for the AUD to USD conversion - which varies from the credit money that we choose.

Awesome product with some easy to fix flaws

Why oh why do prices vary across currencies?
Don't you notice that some prices in USD are 3 times as much as the same prices when presented in GBP or EUR?
This definitely scares away consumers who pay with $, because your prices are dramatically less competitive in USD.

Also, your call prices to UK mobiles could be WAY more competitive if you renegotiate your terms with your connection provider. Mobile termination rates in the UK have gone down significantly and are now about 1-2 GBP pence per minute. But you charge more than 10 GBP pence per minute to UK mobiles. That means that your connection provider in the UK IS RIPPING YOU OFF!!!

hitch free phone calls to overseas

i have had no difficulty using this system.

you guys are completely awesome

I have called cuba for one and half years now and paid way too much money to Bell and Rogers. My monthly bills were way too much money. Now with Rebtel it is a lot more manageable, what a great rate, not to mention the clarity is like calling next door and this is from my cellphone. Also when i call, the cuban operator does not come on and charge me for a minute. This can happen several times trying to get through. I have a good canadian buddy in cuba now, wait til i tell him this, he really likes to save money. I am really happy i found Rebtel on the internet, i will spread the word. Muchos gracious.

Great quality calls and cheapest I've come across

The lowest I top up is £7 (VAT for EU is only £1.05) which is reeally worth the amount of hours you get. I call Kuwait from the UK and can speak up to 3hrs and 20mins for just £8.05.
No cons or hidden costs.
Good sound quality for the most part.

Great price but bad connection this time.

This was our second experience using rebtel. Our first was perfect. We were pleased . This time there was a five second delay after each time we talked. We hung up and called back thinking it was the connection but the problem remained. I don't know if it was because of rebtel or the phone company but it was annoying either way.

This review has been reported to customer service by the company 6 days ago for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by the company 6 days ago for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

Its cheap and good

Hi - no hassle and never had any problems to send text or to speak with my friends. Luv the service - Cheers

good

Hi vrey goooood

This review has been reported to customer service by the company 6 days ago for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

Lifesaver

I am from the UK and live in Spain. Rebtel has saved me, my friends, and my family a lot of money. No more inconvenient, sit-by-the-computer waiting for Skype chats! We can talk on the phone via our mobiles when we are out and about.

I've tried calling cards before and Rebtel is so much cheaper, comfortable and more convenient. And the SMS service is fantastic!

Please keep this service up!!

I phone South Africa daily and couldn't wish for a better service

I find that the separate number that you're given by Rebtel works so perfectly as I just pop it into my mobile and I can phone anywhere at any time and for this reason I am in constant chats with my children that live in South Africa. The connection is ALWAYS great and the service is ALWAYS the best. 3 cheers to REBTEL

the opinion of service

ur service is perfect,especially when i have troubles,and u r patient.thnx

Increase in price is unreasonable and ridiculous

I have been a Rebtel customer for over a year now, I always use it to call parents back in Tanzania. Recently they have increased the price claiming that they need to maintain their call quality and thus the increase in price! Well increase from around 10p t0 19.9p? seriously? I will never use rebtel again.. why put up with increased price when there are other competitors in the market providing the same service for less then 9p a minute.

Thursday, 2 May 2013

Reply from Rebtel

Hi Salima,

Unfortunately our providers increased the selling prices for us as well so they are able to keep up with the quality we demand for the calls. We are pushing them to lower them as much as we can but in some cases this increases are necessary to be able to sustain the same quality level. Sorry for the inconvenience!

calling abroad has never been so fun, thanks to Rebtel.

Since I started using Rebtel, I get to call Nigeria as if I am making local calls in the US. I don't bother myself with the number of minutes spent while talking because it is very cheap. I will recommend Rebtel to everyone I know for international calls.

Good service

I use Rebtel for speaking to my kids who live abroad. You get a reliable signal and its the cheapest I've found. The website and the system of local numbers is easy to use. The only thing I don't like is the app which wants to use google to harvest all my contacts which is very annoying as I only want to call people abroad using Rebtel. Igot rid of the app on my phone and just go to the website to check the account and top up. Apart from that its great.

I AM YET TO SEE A BETTER SERVICE THAN REBTEL SERVICE

When I decided to check out REBTEL services, I wasn't too sure it could be better than what I was using then. But to my greatest surprise, it's way better. I am happy I tried out Rebtel and can confidently recommend it's services to all and sundry. I am only hoping Rebtel would grow to greater heights. Kudos to the Rebtel support team!

REBTEL HAS GREAT LONG DISTANCE PHONE SERVICE WITH REASONABLE RATES

I use this service to connect with the Caribbean and the UK. I have no connection problems and the rates are reasonable. I will continue to use this Company as long as the rates and service stays the same.

delay in calls

Great price for international calls

Service is OK

I wish if the calls don't keep dropping especially if i go from 3G to Wi-Fi or vise versa. Please a lot of calls to Egypt dropps for a few moments for no reason

It's ok for me when I call to Ethiopia.

But the process to add credit using the paypall union pay of China bank is boring.Would you please try to give us a chance to directly use the UnionPay card? The service charge is expensive through such PayPal ways to transfer.

My only concern about price, some company gave 2.5 us cents/minute to bangladesh, rebtel charge 5 u.s cents/minute, i think it will decrease rebtel customer.

Price is too much, its higher than any company.

Tuesday, 30 April 2013

Reply from Rebtel

Hi Saeed,

In order to continue providing the best possible call quality, we're using a slightly more expensive but high quality connection in Bangladesh. This resulted in an adjustment of rates which is now reflected on your account. We're sorry for any inconvenience caused!

Very good and cheap to call abroad

I am using Rebtel for a month now I found it cheaper than many calling cards that I've used so far. The only negative point is that the other people can't hear me properly so I hope that you fix it, other than that I found it fantastic.

REBTEL Rocks !

Oh yeah, so far REBTEL, I am impress with the service and call rates that REBTEL offers for calls to JAMAICA..I have already recommend it to a relative and I am seeking to recommend it to others, Thanks REBTEL.

A good service

I like the service, it is prompt, easy to work with and relatively inexpensive, I will recommend .

outstanding

I was actually refered by a friend and i started using rebtel and the i had made call to countries anywhere arount the world for less and at time i had bad calls like reception was poor by then i emailed the support team they are super awesome they refund the credit for failure calls specially alexandra she always helped me giving good service from the email support team this is my phone number 00971561477630.

very good

i think it make it easy for me to call abroad from my mobile with ease no problem at any time with the best deal around thank-you Rebtel

THE BEST QUALITY AND BEST PRICE.

I WANT YOU TO TRY REBTEL OTHERWISE YOU CAN NOT BELIEVE WHAT I AM SAYING IT'S GREAT

super

ich bin zufrieden

Handy app but hard to hear the person on the other end.

Friends this is a good app for my phone. Nice and affordable for international calls to Phillippines. I would recomend instead of full price calls. THe only downfall is can't hear other person on the line well. Can you make a blue tooth option to make it easier to hear.

What if

It's okay but if the cost is reduced it will be much better

Not knowing about Rebtel was a big mistake.

Easily, the best option for smartphone owner who needs to make international calls.
Clear calls, easy and intuitive UI, terrific prices. Can't really how it's possible to be disappointed with Rebtel.
I only review products that I'm extremely pleased with or extremely disappointed with it.
Rebtel's obviously an example of the former.

AWESOME RATE

I CALL A LOT TO MY COUNTRY NIGERIA BUT I HAVE NEVER COME ACROSS THIS AWESOME RATE, I CAN RECOMEND REBTEL TO MY FRIENDS ANYTIME I CALL MY COUNTRY AS IF I AM CALLING WITHIN MY STATE HERE IN USA THANKS TO REBTEL. I ALSO LIKE THE CONECTIONS EVERYTHING WAS CRYSTAL CLEAR.

the best i'av bean trying others for five years

This is the best there is

this is what i have been looking for,

i live in middle east, with telecom companies that charge us in very high price having a replacement for our international calls was mandatory, all of a sudden i found rebtel, now I'm happy to have it, very low rates very good voice quality, what else do I want?