Reply from LookFantastic
[REPLY]
- Reviews (817)
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- Alexander Andreassen
- 1 Review
Terrible
March 18th 2013: My girlfriend and I ordered a lot of different products - as We had been recommended this webshop.
Great prices so I was happy to learn about it.
Received a tracking no. after placing order (on the 18th of march) but no updates are were made to this tracking - still to this date reads "19/3 Collected by courier".
April 19.th. (1 monty later)
Still no sign of my order!! Have tried contacting lookfantastic SEVERAL TIMES! -By mail as their Phone no is not working(?!)
"Jeanette" , "Sarah Andrews" or "Kim Taylor" from Lookfantastic who have replied my mails and promised to "contact the courrier and get back to me" have (surprise) not gotten back to me on this.
May 9th (almost 2 monts later)
Finale Got through to a helpful employee, "Alex" who gave me the link to a disclaimer form to fil out.
May 24th.
Still havent heard back reg the form sent....
I am SO angry! Will keep spreading the word to the world, untill I get my products:
Do NOT use this site!
If Lookfantastic would please like to help me in this forum(???!!!) my order no is: 26609504.
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- Lucy Howells
- Whitland, GB
- 1 Review
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- Sona Krskova
- London, GB
- 2 Reviews
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- Yingying Qian
- Birmingham, GB
- 1 Review
Reliable company
I have tried a lot of beauty shopping website of UK, like beauty expert, beautybay, asos and so on. I like lookFanstastic because it always send my order quickly and protect them well!
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- Celine W
- London, GB
- 1 Review
Lovely online beauty store
Check out lookfantastic.com for exciting beauty products at competitive price, sign up for offers update and discover new brands.
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- Zara Austin
- Saint Ives, GB
- 2 Reviews
Lookfantastic - Fantastic
Always shop online with lookfantastic. Everything you need great discounts & offers. Fast delivery would highly recommend
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- XiaoXue Tian
- London, GB
- 1 Review
great great helpful web
It is really great experience shopping in here. Safe fast and low price/ Super good
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- Vasunan Likitthanawong
- Guilford, GB
- 1 Review
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- YiHui Wang
- Birmingham, GB
- 1 Review
Great products and great severices
I bought some beauty products from LookFantastic, i have to admit that the products are much cheaper than the market price and it takes not long to post to me. And i do always check the news in LookFantastic, i definitely will shop on it again!
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- Alison Green
- Glasgow, GB
- 1 Review
Excellent product range with competitive prices
I discovered Lookfantastic a few years ago while comparing prices of Paul Mitchell hair care products.It's even more attractive now that it offers free postage.I always check Lookfantastic first when I'm looking for skin are or hair are products.Excellent site with good offers and prompt service.I recommend this company
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- Alice Rolandi
- 1 Review
Such a great beauty website!
I love love love using lookfantastic to buy all my beauty essentials! They always have such great deals and offers on. I also find their prices are the best around for beauty, hair and skincare brands! Free delivery is a total bonus too! And it's super fast and always packaged amazingly. I give lookfantastic 5/5!
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- Lisa Phillips
- Cardiff, GB
- 1 Review
Great products, FREE DELIVERY!!!
Purchased many items, lots of great offers, especially on Eve Lom! Love this site!
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- Angie Ng
- Sheffield, GB
- 1 Review
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- Lorna Sutton
- 1 Review
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- Catrin Owen
- 1 Review
great site low prices fast delivery
Great online shops greats prices highly recommend I've bought a few things on the site and had great customer service every time a+
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- Faith Stevens
- 1 Review
useful brushes but some shapes better than others
real techniques brushes are great overall, but these eye brushes feel a little chunky when compared to others. They are still soft and well made, it is just harder to get the same control and detail with these as I did with my previous brushes.
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- Nadia Haque
- London, GB
- 1 Review
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- Danielle Conwy
- 1 Review
Huge variety of brands and amazing offers
One of my favourite beauty websites that meets almost all of my beauty needs. Stocks a huge variety of products and brands and often has great promotions running. Reliable service and quick delivery. Customer service could on occasions be a little more speedy when replying to messages, but any issues have always been resolved with little fuss. I would recommend and will continue to use myself.
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- Jennifer Brooks
- Birmingham, GB
- 1 Review
My favourite beauty website!!
The website meets all my hair,
Beauty and skin care needs, at a cheaper price than most other places. The delivery is always prompt and the customer service is amazing. Hands down my favourite website
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- Keira Gilmore
- Omagh, GB
- 1 Review
Great products, great service
I use LookFantastic for all my beauty and skincare needs. They have products that I can't find anywhere else, and they have great offers - %off or 3 for 2 even on big name brands. Postage is free also which is great! I've contacted their customer service before and received helpful, great advice and service. The product I had ordered arrived open and they sent me a new one quickly and with no complications. Great service, great range of products.
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- Cornelia Panayiotou
- London, GB
- 1 Review
Excellent variety of products!
I love the variety if products lookfantadtic have to offer! I always order my products monthly from this site as the prices are great and the delivery is very quick and free! Reccomend to anyone!
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- Gemma Jones
- Portsmouth, US
- 2 Reviews
Sometimes great, sometimes not
Ordered loads from lookfantastic and generally the service is good. However, when it's bad, it's really bad. Had issues recently and customer service was poor. Took four emails and three calls to resolve, and only then when a manager dealt with my enquiry. Great products but would be better if the service was more consistent.
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- Sarah Woodhams
- Ashford, GB
- 1 Review
Best Prices, Free Delivery, Insightful Reviews what's not to like.
I always compare prices and look fantastic always seems to have the best deals. The reviews are very insightful which I use a lot in order to make informed decisions on my purchases. The best bit is that delivery is free so the cost of the product is what you pay, always a benefit in my eyes. The only thing is I'd change is to be told if the free gift is out of stock before the purchase.
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- Becky Wilson
- Red Lodge, GB
- 1 Review
Gorgeous products at the best price
I always buy all my hair and beauty products from LookFantastic as they have a wide range of big brands at great prices that can't be beaten. Postage is always really quick and there are often special offers on high end brands - I won't go anywhere else!
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- Roosje Watson
- London, GB
- 1 Review
excellent offers, fantastic selection of products
lookfantastic has the best range of cosmetics on the Internet and the best money saving and free gift offers. I love that delivery is free and I can read user reviews for products before I decide whether or not to buy.
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- Xuanni Wang
- 1 Review
- Nicola Elmer
- 1 Review
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- Maria Rousou
- London, US
- 2 Reviews
Offer top branded products at exceptional prices
Love shopping from look fantastic, it is easy to buy, great products offered at exceptional prices.
Items always received on time, free delivery offered.
Would recommend to all.
- Jenny Dachtler
- 2 Reviews
Always competitive prices and excellent service
Everything I have ordered from Lookfantastic has been very competitively priced and the free delivery and quick service make it a pleasure to order!
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- Andy Johnston
- Belfast, US
- 2 Reviews
Brilliant, i heart look fantastic!!!
Always prompt, always helpful and a fab website with literally all the beauty supplies youd ever need!!!!
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- Alice Wise
- Cambridge, GB
- 1 Review
One stop shop for all things hair and beauty
I regularly want to try out new make up and hair products - bit of a beauty product junkie. I find that the prices on the website are very purse friendly and they have a large range of beauty and hair products. They also offer a great selection of electrical hair products as well. They frequently have tempting offers on to make their already reasonable prices even better and their delivery is quick so you can try out your new purchases really quickly after you buy them!
- Liliana Dobbs
- London, GB
- 1 Review
Amazing choice of premium products at fantastic prices.
I have been a customer for many years. I have never been disappointed with the service from Lookfantastic. It is always the first place l go to for my premium hair and beauty products. Apart from the great choice, there are always really tempting offers.
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- Biyi Feng
- London, GB
- 1 Review
nice site for beauty shopping
fast shipping nice service and large variaties of goodies-best site for beauty shopping for sure
- Azra Iqbal
- Birmingham, GB
- 2 Reviews
Fuss free, quick delivery, quality products
Fuss free, quick delivery, quality products. I do all my hair and beauty shopping from the ease of my own home and look forward to receiving it very promptly.
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- Jana Toulová
- Hayling, GB
- 1 Review
Very satisfied and happy with shopping.
Very easy to find stuff i'm looking for, fast checkout and delivery in time. Box was secured, no damaged things. Definitely would recommend to my friends. And they have great offers!
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- Claire Withe
- Heswall, GB
- 1 Review
Fantastic service and delivery, every beauty product you could wish for!
I have bought from lookfantastic.com many times and the service and efficiency of delivery is fantastic. They seem to sell everything you would need and the delivery is free! They offer advice on their site and beauty tips, very useful in helping decide amongst their vast range. I love it!
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- Joanne Wilkes
- 1 Review
The beauty addicts top destination!!
All the best products and brands and great offers and prices.
Only once did I have an issue with a parcel arriving (due to the courier though) but the customer service team was very helpful at getting it sorted and quickly!
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- Meg Meh
- Mumbai, GB
- 1 Review
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- Katie Charge
- London, GB
- 1 Review
Great deals quick delivery
Great prices on the Internet always come here first to look for my makeup etc
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- Laura Carter
- Middleton-on-Sea, GB
- 3 Reviews
Good prices and always reliable
Buy the same things every time but they always arrive quickly and the prices are good
