Reply from jAlbum
[REPLY]
- Reviews (1,011)
- Leo van Maurik
- 2 Reviews
De mooiste manier om je foto's te delen
Ik kan jAlbum aan iedereen aanbevelen. De foto's worden op een professionele manier gepresenteerd. Er zijn vele skins verkrijgbaar waardoor je albums er iedere keer weer vernieuwend uit zien. De opslagruimte van 10 gb is ook behoorlijk. Al met al ben ik zeer tevreden over deze site. Ga zo door !
- Boris Lariushin
- 1 Review
Best Photo album generator experience!
As owner of more than 10 000 photos of wild nature I was desperately searching for nice and convenient solution to generate fast working album in HTML and JavaScripts, that I can easyle take with me on USB, show as a presentation, or publish on any hosting over web. After several unlucky attempts with different solutions offered over the internet and found by google, I almost lost hope on finding something that could really solve my task. But on StackOverflow I saw post about JAlbum, I gave it a try.
JAlbum rocks! What I have found out really exceeded my expectations! I could generate my album really fast, convienient and easily, with a lot of options offered! What I like the most is that Jalbum allows generation of album with complex folder structure, exactly what I needed for botanical herbs photo catalog!
Thanks a lot! You have moved my humble photography work to an advanced level!
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- james bracco
- 1 Review
Don't sell software that is buggy
To many bugs, some which have been there since Version 8.
Your support doesn't seem to get it. When someone complained that the new version was not detecting their TIF files, a problem that I also had, the support person told them to modify the all their files because that was the work around. That doesn't make sense for a photographer who has hundreds of files, and by the way doesn't want to reset all the last modifed dates to get Jalbum to work.
All of my projects are called My Album. Apparently you get the name from the folder and want each project to have it's own folder.
It crashes on large files and you have to figure out which ones are problem.
It takes literally days to process a folder full of short movies. And then the movies don't work because of a plug in problem for which their is no indication as to what plugin you need and where to get it.
Java is a pain because it leads inexperienced software companies to point their finger at Java as the source of their problems. Bundle all of your components and take ownership of them and hide them from users.
- Robin Somes
- 1 Review
I think this is a fantastic piece of software, which does every single thing I want, and does it well.
It's unusual that I wholeheartedly endorse a piece of software; this is an exception. It does everything I want, extremely well. Having used the trial version for a couple of days, I had no qualms whatever about buying the full pro version. It really *is* good. If I had the tiniest quibble, I'd like to have more control over some of the HTML header information - like setting key words and a custom favicon image. But it's early days; I may well discover it already does it, I just haven't found it yet. Seriously, though, it really is an excellent program.
- randy Johnston
- 1 Review
as the late Steve Jobs would say. Insanely awesome
as the late Steve Jobs would say. Insanely awesome
- David Estrada
- 1 Review
Some disappointment in a usually good site and product.
JAlbum was one of those rare sites and products that made you feel like not everybody was out just to get a buck. They had a great product, let people use if for free, kept striving to improve it, updated it frequently, and fostered a friendly, participatory environment. It was perfect for me because, first of all, I'm poor. When you're on disability there's not much you can do sometimes except keep your mind busy on your computer. I do 3d computer art and JAlbum was the perfect way for me to construct two small galleries.. One had 12 images and one had about 70. I had more than enough free space, and then they gave everyone even more space! So I had room to grow and create.
Then recently they announced that they were no longer giving any free space, even for a tiny gallery. Not only that but they were taking back all the free space they had already given out unless you bought a certain membership. What they should have done is told people that from now on they would only give out a small amount of space for free so you could maintain some kind of gallery and share it with friends and family. Or that they were no longer providing any space from now on to new customers but that current customers could keep the space they were already using or had already been given.
I felt betrayed. It was depressing. I know they have a bottom line but they don't feel like the friendly company they once were. I bought the membership even though I couldn't really afford it because I felt forced to and I didn't want my albums to disappear, but I'm going to start looking for some other kind of online album. It probably won't be as slick and fun and creative as JAlbum, but oh well. I have a bottom line too.
My sister in law's uncle is a photographer. He recently started working on a big project and said he wanted to post all of it online but he didn't know how to do HTML or make a web page. I told him he didn't have to, and that when he was ready I could show him this free site where you could make and upload beautiful, professional looking albums. Well, I guess he's one of those people who takes forever to do something or one of those people who is always starting something big but never finishes it because it's been a couple of years and I haven't heard from him. It's just as well though. I know he's still working on it, but if he asks me maybe I'll have to decide if JAlbum is even worth mentioning. Maybe I'll find something better by then.
Reply from jAlbum
We thought long and hard what action to take for all of our 120,000+ free users. Finally we decided to no longer offer free accounts – we offered a great discount to all free users to help out, and that as many as possible could upgrade to a 10GB account. We think we have a great product and that it's worth paying for. We naturally understand that removing free stuff is never appreciated, but unfortunately, sometimes necessary.
Now the bottom line. Yes we are a company and need and want to make money, otherwise we won't survive. But honestly, the day I die, looking back on my life, I won't care if we made a “million bucks” if our customers we dissatisfied. On the other hand, it will mean the world to me if we had a million satisfied customers and we managed to make a small positive impact on their lives. This is what it's all about for me and us. Human relationships.
So, we are still the friendly company we once were, now we just have a model that will allow us to grow and offer a even better product to many more people.
Thanks again for writing to us – that makes all the difference!
Best regards and good luck,
Jason McMillion
jason@jalbum.net
Business Development / COO
- Pat Renner
- 1 Review
- Jibran A
- 1 Review
Worst Customer Service and Tech Support
I renewed for 3 year membership. I was a huge mistake. I had a problem with the most recent pictures I had uploaded. All the old ones were different size and the new ones were much bigger so I contact the support hoping they can fix it.
Their customer rep Sanna Nordgren, wasn't professional or helpful at all. He told me to do a few things and I had NO idea what he was talking about. Instead of showing me how it's done he just assumed it's so easy anyone can do it. So I e-mailed back saying can anyone show me and he goes.. oh I thought you had the software. Anyway, he said he'll ask someone to help me on Monday and that Monday came and gone. I didn't hear anything back for more than a week. So I emailed again and this person lies to me and says, actually I already replied to you. Then he types his late and forced response under that e-mail. Very unprofessional customer support.
I have a YouTube channel where I teach photography. I have 87,000 followers there and on Facebook another 22,000. I was planning to review Jalbum to show my followers that it's a great site but after this horrible customer service incident they will not be happy with my review. I'm telling everyone to stay away from them. Save the money and the headache.
As soon as I find another alternative I'll remove them from my site and not renew my membership in future.
Reply from jAlbum
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- FrankieyV
- 2 Reviews
Prachtige fotopresentatie tool !!!
Prachtige manier om foto's te presenteren in je website, ook kun je met wat handigheidjes de sfeer en huisstijl van je site blijven volgen ik ben dik tevreden.
Frank Visser Buurtpanel Culemborg
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- Carol A Johnson
- 1 Review
Most Useful with 'practice'!
This affordable program met the needs of my clients' websites for display of artwork. The handling of well prepared and appropriately sized images made the output thru jAlbum to show good quality. I did not use the image handling tools in jAlbum to any extent, preferring image prep in Photoshop. It took some practice/ time to caption images and wish there was a 'find & change' function to the captioning process for more 'global changes'. Instructions were a bit vague about how to move the completed output files to the website under construction on my computer, but some experimenting allowed me to do that by drop and drag. I wish the output files in 'my albums' were 'smart' files so that updates to them would appear in my website files on my computer. I did NOT wish to 'publish' or 'upload to site' using the ftp within jAlbum and found it inconvenient to have to 'drag and drop' new versions of galleries into my on computer site files. I found reading thru many of the jAlbum forum entries to be most informative...given there are no 'manuals' for the program. I contacted jAlbum with some of my questions and was pleased with speedy responses. I was able, with forum and support help, to make necessary changes to the Galleria skin for use on sites. One change, keeping the captions and image oriented to the bottom of their container' was not possible and that choice/ capability might a good addition: re: not all images are equally 'tall' so the bottom edge of an image and its caption may 'hop' up and down...ugh. All in All it is a helpful program for my web designing for artists, showing their artwork in an attractive, user friendly manner. Using inline frames which accommodated the galleries was a good solution for me allowing the use of templates I had designed for use throughout sites.. For a WYSIWYG & Mac based designer as I am, jAlbum was a good choice. FYI my newest client is verrrrry happy with the galleries.
Reply from jAlbum
- Robert Wing, Jr.
- 1 Review
I've been more than pleased with jAlbum.
I use jAlbum for my rather small commercial site. I actually host my site on their server and sell using jAlbum and Paypal. The skin I'm using is the latest version of Chameleon, which is older but still suits my purpose. I have my albums set up similar and every time I add more to it, it's pretty straight forward. I update my albums and directly upload to the site. I've used their service and software for years and have been very happy with it. I've had relatively few issues but when there's been a problem, I send an email and someone has replied in a timely manner, especially considering I'm located on the other side of the Atlantic. On one occasion it took several back and forth messages to figure out what was going on but it was handled very professionaly and cordially. I highly recommend jAlbum.
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- S. Manser
- 1 Review
Ist einfach und gut.
Es wäre sehr gut, wenn man Alben und unter Alben erstellen könnte, das heisst, dass ein Projekt eben aus mehreren Alben bestehen könnte. Das wäre der Hammer
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- Claude Sagala
- 1 Review
Great program to use
Love the way it works, sometimes I have problem with the preview only see x's instead of the pictures
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- John Crawley
- 1 Review
Great program, easy to use, fast to upload to web.
I was using another program to upload photo's to the web, just thumbnails which expanded when clicked, this was cumbersome and time consuming to look at a lot of photo's. I tried Jalbum and it worked great, lots of templates. I found a template that I liked and uploaded to the web, good comments from a couple that I asked to look at it. Purchased the program and will upload more photo's over the summer.
Reply from jAlbum
- R.K.
- 1 Review
Gute Software zu einem fairen Preis
Gute Software zu einem fairen Preis
- mathias
- 1 Review
very nice simple and good, just perfect
it is just great. It is working fine and is easy to use.
I love it
- Kees Raats
- 1 Review
Geweldige software
Plaats foto's met enorm gemak en in een mooie omgeving
- Chris Fry
- 1 Review
Awesome
JAlbum is easy to use for inept beginners. Photos are easy to upload and display beautifully. I do have difficulties with naming albums - it took me a while to realise '-' is not good to put in a name! I have tried to import and implement a skin to my albums but failed miserably. However I know I need to make time to do the tutorials and look at FAQ's. One day!
Reply from jAlbum
Fire away an email to support@jalbum.net and we will help you with any questions you have. Regards
- kunde Birgit Kristensen
- 3 Reviews
Good program and good service.
Everything was ok and I am very satisfied. My best recommandation.
- Jens Olsson
- 1 Review
Easy, fun, powerful. It's a breeze to use yet offers a lot of features!
I've tried many different solutions, ranging from standalone PHP-solutions, complex web software to wordpress plugins. jAlbum is by far the most enjoyable all-in-all experience when it comes to online photoalbums and to manage them.
I need flexibility, nice albums (good user experience for visitors) and the power needed to deal with a great number of pictures. jAlbum gives me all that and more! I don't regret for a second I bought it!
- Graham Button
- 1 Review
Easy to use, fantastic skins, beautiful presentation...
J Album is very easy to use and caters for the novice through to the advanced user. You can use the available skins which are numerous and constantly improving. Or you can develop your own to make that " I am here statement ! " It does exactly what it says. The professional version software allows you to use your own web presence and promote your work or portfolio at its best. j Album hosting is exceptionally good value with ranges to suit amateur to professional.
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- Rocksdesign
- 1 Review
- Gijs
- 1 Review
Overgang vlekkeloos verlopen
Ik had twee aparte free-accounts bij jalbum die beide hun maximale grootte van 30 MB hadden bereikt.
Dat betekende sowieso al dat ik moest overstappen. Na overgang van één van beide accounts naar 10 GB heeft jalbum als service de albums van het andere account overgezet naar het nieuwe. Klasse !
Het lege account is vervolgens door mij zelf verwijderd
- ES Creative Solutions
- Haarlem, NL
- 1 Review
Easy to set up and flexible advanced extras!
Great tool for setting up a image/video gallery.
The different skins and layout options makes it a very flexible to use for whatever purpose necessary.
It would be helpful if the (paid) version includes a full manual, with all feature described with examples.
The Wiki and FAQ are helpful, but in order to find out exactly how some of the advanced features work, you need to go through a lot of articles.
Great job guys! Keep it going!
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- Wilhelm Anděl
- Vienna, AT
- 1 Review
This software does what it's supposed to do.
In the past the support for characters like "ě" was rather limited, now it's OK.
Overall, I have tried a lot of generators and eventually ended up with jAlbum as the one to use for good. Excellent software!
- Sophie Gelfi
- 1 Review
the perfect tool, easy, fast and give a very nice result
My prefered photo album online
- Charles Kok
- 1 Review
A very user friendly, easy and professional system
I found the jalbums way of displaying my images very easy and my comments from clients is very positive.
- George Diazgranados
- 1 Review
Very pleased with the quality, options, and ease of use of this software application
Nothing else to say at this time.
- Daniel Armyr
- 1 Review
Simply the best album generator
The combination of lots of features, the fact that you don't actually have to know about or use all the features, and that the result is a static library that can be shared on any web server are the arguments.
- Alex Rollo
- 1 Review
Excellent app and so easy to use!!
This is one of the few apps that I would consider paying money for. It is so easy to use and adapt it's style to suit your own website design. Also their support team is right on the ball with instant answers to any queries I had.
- Giugio
- 1 Review
Nice app for creating and sharing photo collections
Intuitive and easy to use app for creating and sharing photo collections or photo albums. It also generate code for embedding albums straight into your web pages.
It gives its best used to publish and share photos on jalbum.net, very active photo community!
Definitively it's worth installing it.
- www.tolsciuk.pl
- 1 Review
Very good solution to have own Web with pictures, without special IT-knowledge
I use jAlbum more then 7 years to publish own pictures on independent own Web. I didn't have to learn how to programm html , I didn't lose any time for publishing of my pictures after my travel's . Very good value for money !
- William Curtindale
- 1 Review
I find jAlbum quick, simple and efficient to use for sharing my photos.
In the simplest form jAlbum provides a quick and complete experience for assembling photos, creating albums (rearranging) and publishing.
I find I can easily integrate and manipulate jAlbum in my website. This is a hug plus because I am always making changes.
With jAlbum I have integrated and saved my main album to a directory into my site on my hard drive and easily ad sub-albums and republish updates.
The many available skins meet my every need. The application runs smooth on all devices I have tested (PC, Mac, tablets, iPad, iPhone, Android). I would recommend jAlbum to any level of user.
- Yvonne
- 1 Review
Great album
It's a great album. Lots of skins to choose from. I like the design of the whole website, it's very appealing. And one of the important thing is that you can protect your pictures from downloading! Just great.
- ChrisBlues
- 1 Review
Avoir la possibilité de lancer un sous-album dans une nouvelle fenêtre
Dans l'album-maître, il y a des vignettes-liens vers des sous-albums.
Quand on clique sur une vignette pour visiter un sous-album, celui-ci doit s'ouvrir dans une nouvelle fenêtre avec son onglet. Ainsi, quand on a fini de visiter le sous-album, on clique sur la croix de l'onglet et on revient sur l'album-maître. Voilà ce qu'il faut faire !
- dennis
- 1 Review
horrible
This thing was just made to advertise Jalbum. Very very bad
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- Leonora Parker
- 1 Review
Best Money spent on Software
The Software is fantastic.
Effective, easy to learn, customizeable. Professional results.
Exactly what I needed, especially when used with their Hosting plan.
The support is outstanding too.
I do a lot of galleries for a client, and have used a number of different programs.
Where making gallies used to be a pain, its become a pleasure!
- Erik Johansen
- 1 Review
Easy to use, fenomenal support, value for money.
The best I have found.
- Loris
- 1 Review
- lexe
- 1 Review
jAlbum Details
Powerful web album software
Use the jAlbum desktop application to create professional looking online photo albums for any web site. Customize your albums to the finest detail with hundreds of album templates to choose from.
Living community site
The jalbum.net site is not just a place where you store your albums. Follow great photographers from all over the world, like and comment on other peoples' albums and get feedback on yours. Connect with Facebook or Twitter and share your albums with your friends.
Album storage
You will need to store your creations somewhere, and if you don't already have your website why not host your albums with us? We offer a robust, streamlined storage for web albums and seamless integration with our desktop application.
About this company
Jalbum is the most flexible way to share photo albums on the Internet. The free Jalbum software creates web albums of your digital images, and then you can publish your albums to Jalbum's free hosting alternative or any other server. Share your albums with millions of users on jalbum.net. Jalbum - Set your pictures free
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