Get more reviews from your satisfied customers

- The reviews may be included in Google Shopping

Do you have lots of happy customers but only a few positive reviews?

Trustpilot’s Automatic Feedback Service collects reviews from your customers automatically.

The reviews may be included in Google Shopping Merchant ratings.

Positive reviews drive sales

Good reviews make good business, but they don’t appear by themselves - you have to ask all your customers!

Trustpilot Feedback Service gives you reviews from between 5 and 20% of your customers.

If the majority of your customers are satisfied, you’re guaranteed to get mostly positive reviews.

No anonymous reviews

With Trustpilot’s Automatic Feedback Service, all reviews are linked to a customer’s order number…

This means an end to review fraud from competitors and non-customers.

It also enables you to respond quickly when things go wrong, and turn bad reviews into good ones.

Integrate with Facebook

Spread the word to thousands of potential customers instantly through Facebook.

When customers write a review on Trustpilot, they can display it on their Facebook profile.

With an average 130 friends per Facebook user, that’s a lot of exposure for your business.

How does it work?

1. When a customer makes a purchase through your website, your system sends a copy of the order confirmation to the customer, and a copy to Trustpilot’s Automatic Feedback Service.

2. 7 days later the Automatic Feedback Service sends the customer an email inviting them to write a review.

(Delay and email fully customisable)

Works with all ecommerce software

Trustpilot’s Automatic Feedback Service is easily integrated with all ecommerce software.

You simply add your private, secure Trustpilot email address as a BCC recipient for customer order confirmations.

If you need help with the set up, we can guide you over the phone, or you can pick the set-up guide written specifically for your software.

Get started easily

It couldn’t be easier to become a Trustpilot partner. We provide all the tools you need, give you free technical support and guide you on how to get maximum benefit from Trustpilot Business.

Still not convinced? Try us free for 14 days and see the difference!